Privacy Policy

Last updated: April 30, 2026

Southland Group ("we," "us," or "our") operates koalafying.com and provides real estate and mortgage lead generation services. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Name, email address, and phone number submitted through our lead forms
Property preferences (location, budget, bedroom count)
Employment, income, and credit range (self-reported)
IP address, browser type, and pages visited (analytics)

2. How We Use Your Information

To contact you about properties and down payment assistance programs
To send SMS messages and phone calls about listings and mortgage info (only if opted in)
To improve our website and services
To comply with legal obligations

3. SMS / Text Messaging Consent

By checking the SMS consent box, you expressly consent to receive recurring automated SMS messages and calls from Southland Group at the number provided. Messages may include property updates, mortgage info, DPA program details, and team follow-ups.

Message frequency varies. Message & data rates may apply. Opt out anytime by replying STOP. For help reply HELP or email erickdirect1@gmail.com. Consent is not a condition of purchase.

4. Sharing Your Information

We do not sell your personal information. We may share it with licensed real estate agents, mortgage brokers, and service providers (Twilio for SMS, FormSubmit for forms). We may disclose to law enforcement if required.

5. Data Retention

We retain your information as long as needed to provide services. You may request deletion at any time.

6. Your Rights

Access or correct your personal data
Request deletion of your data
Opt out of SMS by replying STOP
Opt out of email by clicking unsubscribe

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy. Changes are posted here with an updated date.

9. Contact Us

Southland Group
Email: erickdirect1@gmail.com
Phone: (323) 659-2123
Website: koalafying.com